Contact Us

Customer Service Portal

The Florida Department of Transportation's Customer Service Portal can be used to submit a request, report an issue, or access self-help resources via a list of frequently asked questions. Contact information is provided here for the five Divisions of the State Program Management Office, Specifications,  Product Evaluation,  Estimates, (including Preliminary Estimates, and Estimating Systems Support), Utilities, Local Programs, and for the District Coordinators.




NameTitlePhone
Contact Us
Jared W. Perdue, P.E.Secretary (850) 414-4100
Florida Department of Transportation
605 Suwannee Street, MS 57
Tallahassee, Florida 32399-0450		 Toll-free (866) 374-FDOT (3368)
Toll Programs Offices 
Turnpike EnterpriseToll Program (SunPass) Call Center(888)865-5352
Turnpike EnterpriseToll-by-Plate Program(888)865-5352
Regional Offices
District 1 (Main)Southwest Florida (Bartow)(800) 292-3368
District 1 (SWIFT) Southwest Florida (Fort Myers)(239) 225-1900
District 2 (Main)Northeast Florida (Lake City) (800) 749-2967
District 2 (Urban Office)Northeast Florida (Jacksonville)(800) 207-8236
District 3Northwest Florida (Chipley)(888) 638-0250
District 4 Southeast Florida (Ft. Lauderdale)(866) 336-8435
District 5 Central Florida (DeLand)(800) 780-7102
District 6 South Florida (Miami)(800) 435-2368
District 7 West Central Florida (Tampa) (800) 226-7220
Turnpike EnterprisePublic Information(800) 749-7453
Additional Resources
BusinessBusiness and Government Resources850-414-4100
ClaimsClaims Website850-414-5357
Drivers LicensesHighway Safety and Motor Vehicles Website850-617-2000 | Offices
Equal Opportunity (EEO/DBE/Title VI)Equal Opportunity Website850-414-4747
FDOT ADA/Accessibility IssuesADA/Accessibility Website850-414-4100
General IssuesContact a local District OfficeDistrict Offices
Human ResourcesPeople First Website (Job Vacancies)Human Resource Office
Media InquiriesContact a local Public Information OfficeNewsroom
PermitsOne Stop Permitting Website850-410-5757
Properties for Sale or LeaseProperty Listings Website850-414-4609
Accountability HotlineAccountability Hotline Website800-255-8099
Rest Areas/Service FacilitiesRest Area InformationMaintenance Offices
Road DebrisContact a local Maintenance OfficeMaintenance Offices
Road Ranger Service PatrolRoad Ranger Website* FHP (* 347)
Toll Program (SunPass)tpk.contactsunpass@dot.state.fl.us888-865-5352
Toll Violations (SunPass)SunPass Website888-865-5352
Traffic InformationReal-Time Traffic and Roadway Information511
TravelersTraveler and Commuter Resources511
Trucking - CDL LicenseHSMV Commercial Vehicles Website850-617-2606 | Field Offices
Trucking - Vehicle OperationsFlorida Trucking Information Website850-414-4700
US DOT Number-Intrastate (Florida)HSMV Commercial Vehicles Website850-617-2280 | Field Offices
US DOT Number-InterstateFederal Motor Carrier Safety Admin Website800-832-5660
Vehicle Registration, Tag, TitlesHighway Safety and Motor Vehicles Website850-617-2000 | Offices
Website/Application Issuesfdot.servicedesk@dot.state.fl.us866-955-4357
Weigh StationsMotor Carrier Size and Weight Website850-410-5500
FDOT Employees
DirectoryMyFlorida.com 411 Telephone Directory 
Emergency Hotline850-414-5252 (Employees Only) 
Toll-Free866-602-3264 
Technology ResourcesEmployee Portal(O-365 Help) 
Email Outlook Web App 
WebsitePeople First