Customer Service Portal


Thank you for visiting the Florida Department of Transportation’s (FDOT) Customer Service Portal, powered by JustFOIA. The Customer Service Portal can be used to submit a request, report an issue, or access self-help resources via Frequently Asked Questions.

FDOT is committed to handling requests for information and general inquiries in an efficient manner. Requests can be made using various methods, including a submission through this portal.

Providing your contact information can facilitate an efficient response process. If you wish to remain anonymous, it is your responsibility to maintain the request number and security key assigned to the submission and check the Customer Service Portal for updates via the ‘Track Status’ option.





FDOT Enterprise Correspondence Tracking System