In leading the implementation of Executive Orders 20-80 and 20-86, issued by Governor Ron DeSantis, the Florida Department of Transportation has received an increase of questions regarding COVID-19 while traveling to Florida through flights or state highways. To assist the public, the Florida Department of Health has a COVID-19 Call Center to address these questions.

Please call 1-866-779-6121 or email your questions to COVID-19@flhealth.gov

FDOT Furthers the Implementation of Executive Order 20-86 at Florida/Georgia
Line on I-95

~ Interstate commerce not impacted ~

March 29, 2020

TALLAHASSEE, Fla. –  With the primary goal of keeping Floridians safe and to further the implementation of Executive Order 20-86 issued on March 27, 2020, by Governor Ron DeSantis, the Florida Department of Transportation (FDOT), in coordination with the Florida Department of Health (DOH) and the Florida Highway Patrol (FHP), is implementing an additional checkpoint for motorists entering Florida from Georgia on I-95. No checkpoints within the state impede commerce or the timely delivery of products across Florida.

Effective immediately, motorists who are traveling from areas with substantial community spread including Louisiana, New York, New Jersey and Connecticut, will be required to isolate for a period of 14 days upon entry to Florida or for the duration of their visit, whichever is shorter, and should be prepared for additional monitoring by DOH to help mitigate the spread of COVID-19. Executive Order 20-86 does not apply to persons performing military, emergency, health or infrastructure response, or persons involved in any commercial activity, including individuals that live in Georgia and commute to work in Florida. 

Upon entry in Florida, each arriving traveler or responsible family member (if traveling as a family) will be required to complete a traveler form. The form requires key information, including each traveler’s contact information and trip details. Failure to complete the form and failure to follow any isolation or quarantine order from DOH are a violation of Florida law.

Additionally, travelers will be provided with a traveler card, which has contact information and guidance in the event the traveler exhibits symptoms while in isolation that are attributed to COVID-19, including fever, cough, or shortness of breath.
To assist with the implementation and enforcement of the Executive Order, FHP will staff the checkpoint at I-95 at the Georgia/Florida line 24 hours a day with more than a dozen troopers in 12-hour shifts. 

FDOT’s top priority is safety; therefore, motorists who are approaching a checkpoint should be prepared to reduce their speed. Motorists should expect to be directed by law enforcement to enter the weigh station. Depending upon the motorist’s origin, they will be directed to either proceed back to the Interstate or to pull aside for further screening. 

Commercial motor vehicles should proceed in the left lane and may bypass the checkpoint to ensure timely delivery of products across the state.

As part of the implementation, the I-95 southbound ramp to U.S. 17 will be closed. Motorists seeking to access U.S. 17 will be detoured to S.R. 200 in Yulee, Florida. For additional real-time traffic information, please refer to https://fl511.com/.

Read the press release here.

FDOT Provides Guidance for Implementation of Executive Order 20-86

~ Motorists from areas with significant community spread required to isolate for 14 days upon entry ~

March 28, 2020

TALLAHASSEE, Fla. –  With the primary goal of keeping Floridians safe and to assist with the implementation of Executive Order 20-86 issued on March 27, 2020 by Governor Ron DeSantis, the Florida Department of Transportation (FDOT), in coordination with the Florida Department of Health (DOH) and the Florida Highway Patrol (FHP), is providing guidance to motorists entering Florida from areas with significant community spread.

Effective immediately, motorists who are traveling from areas with substantial community spread including Louisiana, New York, New Jersey and Connecticut, will be required to isolate for a period of 14 days upon entry to Florida or for the duration of their visit, whichever is shorter, and should be prepared for additional monitoring by DOH to help mitigate the spread of COVID-19. Executive Order 20-86 does not apply to persons performing military, emergency, health or infrastructure response, or persons involved in any commercial activity, including individuals that live in Georgia and commute to work in Florida.

Upon entry in Florida, each arriving traveler or responsible family member (if traveling as a family) will be required to complete a traveler form. The form requires key information, including each traveler’s contact information and trip details. Failure to complete the form and failure to follow any isolation or quarantine order from DOH are a violation of Florida law.

Additionally, travelers will be provided with a traveler card, which has contact information and guidance in the event the traveler exhibits symptoms while in isolation that are attributed to COVID-19, including fever, cough, or shortness of breath.

To assist with the implementation and enforcement of the Executive Order, Florida Highway Patrol will staff the checkpoint at I-10 at the Alabama/Florida line, 24 hours a day with approximately 16 troopers in 12-hour shifts. 

FDOT’s top priority is safety; therefore, motorists who are approaching a checkpoint should be prepared to reduce their speed. Motorists should expect to be directed by law enforcement to enter the weigh station. Depending upon the motorist’s origin, they will be directed to either proceed back to the Interstate or to pull aside for further screening. 

Commercial motor vehicles should proceed in the left lane and may bypass the checkpoint to ensure timely delivery of products across the state.

Motorists seeking real-time traffic information should refer to https://fl511.com/.

Read the press release here.

FDOT Provides Guidance for Implementation of Executive Order 20-80

~Travelers from the New York Tri-State area required to isolate for 14 days upon arrival ~

March 24, 2020

TALLAHASSEE, Fla. –  In an effort to keep Floridians safe and to assist with the implementation of Executive Order 20-80 issued on March 23, 2020 by Governor Ron DeSantis, the Florida Department of Transportation (FDOT), in coordination with the Florida Department of Health (DOH), is providing guidance to travelers who seek to come to Florida from the New York Tri-State area. Effective immediately, travelers will be required to isolate for a period of 14 days from the time of entry or for the duration of their visit, whichever is shorter, and should be prepared for additional monitoring by DOH to help mitigate the spread of COVID-19.

Upon arrival to Florida, each arriving traveler or responsible family member (if traveling as a family) will be required to complete an airport traveler form. The form requires key information related to the traveler’s history including contact information and trip details be provided to DOH. Failure to complete the form and failure to follow any isolation or quarantine order from DOH are a violation of Florida law. Members of the Florida National Guard will be on site at airports throughout the state to help ensure the process runs efficiently. 

Additionally, travelers will be provided with a traveler card, which has contact information and guidance in the event the traveler exhibits symptoms that are attributed to COVID-19, including fever, cough, or shortness of breath, while in isolation. 

To further assist with the implementation of the Executive Order, FDOT has requested that each public use airport provide data, including existing scheduled flights that will originate from the greater New York area, to ensure DOH staff and law enforcement are onsite upon the flight’s arrival. FDOT has and will continue to coordinate with public use airports across the state as the state’s response to COVID-19 evolves. 

Read the press release here.

Florida’s Turnpike Enterprise Temporarily Closing SunPass Customer Service Center Walk-In Services

March 21, 2020

Ocoee Fla. – The Florida Department of Transportation’s Florida’s Turnpike Enterprise is furthering its efforts to reduce the spread of COVID-19 by closing its SunPass Customer Service Walk-In Centers located throughout the state. The closures will take effect Monday, March 23, 2020.

In an effort to provide service to our valued customers, the toll-free number continues to be open. Customers can call SunPass at 1-888-TOLL-FLA (1-888-865-5352). Call center representatives are available from 7 a.m. to 7 p.m. Monday through Friday, and 8:30 a.m. to 5 p.m. Saturday. SunPass customers can also access their accounts 24/7 by visiting www.SunPass.com.

The following SunPass Customer Service Walk-In Centers are affected by the temporary closing:

  • Snapper Creek, Milepost 19, Florida Turnpike, Miami
  • Miami, 7902 NW 36th Street, Unit 203, Doral
  • Boca Raton, 7941 Glades Road, Boca Raton
  • Tampa, 10137 E. Adamo Drive, Suite 800A, Tampa
  • Pinellas Bayway Administration Center, 4501 54th Avenue S, St. Petersburg
  • Ocoee Walk-In Center, 9405 W. Colonial Drive, Ocoee
  • Mid-Bay Bridge, 1200 White Point Road, Niceville
  • Garcon Point Bridge, 555 Avalon Boulevard, Milton

The Turnpike has undertaken several initiatives to date to support Governor Ron DeSantis’ proactive measures to limit the spread of COVID-19, including no longer accepting cash from toll booth operators and promoting online customer service options.

The Department will continue to closely monitor its response and will update customers accordingly. To receive the most accurate information, please visit www.SunPass.com or follow us @FloridaTurnpike on Twitter.

Read the press release here.

Florida Department of Transportation’s Turnpike Enterprise Discontinues Food Services at Plazas

March 21, 2020

Ocoee, Fla. – In accordance with Executive Order 20-71 issued by Governor Ron DeSantis, requiring restaurants within the state to close on-premise services, the Florida Department of Transportation, Florida’s Turnpike Enterprise will discontinue food services at all of its service plazas.

Service Plazas will no longer sell food at any restaurants effective immediately. Service Plazas will remain open to offer the following amenities:

  • Public restrooms and dog walks
  • Convenience stores
  • Fuel stations

The marketplace stores located at Turkey Lake, Fort Drum, Fort Pierce, Canoe Creek and West Palm Beach will remain open. Convenience stores with fuel are open 24 hours per day. The Turnpike Mainline has eight Service Plazas located approximately every 45 miles.

In addition to closing the food concepts in response to COVID-19, Turnpike Service Plazas have adopted the following precautionary measures:

  • Increased hand sanitizer locations in convenience stores at plaza fuel stations
  • Posters at entrances and restroom areas to encourage handwashing
  • Use of new sanitizer solution specifically made to eliminate viruses

The Department will continue to closely monitor its response and will update customers accordingly. To receive the most accurate information, please visit www.SunPass.com or follow us @FloridaTurnpike on Twitter.

Read the press release here.

Florida Department of Transportation’s Turnpike Enterprise Will Process All Vehicles Electronically Through Toll-By-Plate

March 19, 2020

Effective immediately: Florida's Turnpike Enterprise is only collecting tolls electronically. When you come to a toll plaza, please drive through - DO NOT STOP. If you do not have a SunPass or interoperable transponder, you will be billed through TOLL-BY-PLATE. For more information, visit https://fdotwww.blob.core.windows.net/sitefinity/docs/default-source/info/co/news/newsreleases/03192020-temporary-cash-toll-suspension-final.pdf?sfvrsn=b9c2a8b9_2.