SunPass Complaints

If you have a complaint concerning SunPass, please follow the steps below:

  1. Navigate to
  2. Scroll down until you see FAQs and click the link

  3. Scroll through all of the Frequently Asked Questions to see if any of them pertain to your complaint and click the corresponding link.

If none of the FAQ's pertain to your complaint, you can call the SunPass Customer Service Center at 1-888-TOLL-FLA (1-888-865-5352).