Information Technology
Hours of Availability
Office of Information Technology (OIT) has established scheduled Hours of Availability for OIT applications and services. These are the times that OIT will ensure the availability of these resources for use by our FDOT customers.
Although OIT strives to provide continuous service, systems do require occasional maintenance. OIT will always schedule maintenance outside the Hours of Availability unless circumstances require immediate attention. This means that some systems and services may occasionally be unavailable during intervals outside of the scheduled Hours of Availability.
If there is an emergency requiring the disruption of systems or services during the scheduled Hours of Availability, appropriate notices will be sent to our Florida Department of Transportation Customers.
All times are Eastern Time (GMT -05:00)
FDOT Standard Hours of Availability | Monday - Friday | Saturday | Sunday | |
|---|---|---|---|---|
| APPLICATIONS DEPENDENT ON THE MAINFRAME (FM, CITS, Trns*port, etc.) | Available CICS Online | 6:00am-9:00pm | 6:00am-7:00pm | Noon-8:00pm |
| Available Batch | 1:00am-11:59pm (online will have priority when online available) | 1:00am-7:00pm (online will have priority when online available) | Noon-11:59pm (online will have priority when online available) | |
| Maintenance | Midnight-1:00am 1:00am-6:00am* | Midnight-1:00am 1:00am-6:00am* 7:00pm-11:59pm | Midnight-Noon 8:00pm-11:59pm* | |
| EMAIL and Network (Exchange, Enterprise Vault) | Available | 6:00am-11:59pm | 6:00am-7:00pm | Noon-8:00pm |
| Maintenance | Midnight-6:00am* 9:00pm-11:59pm* | Midnight-6:00am* 7:00pm-11:59pm* | Midnight-Noon 8:00pm-11:59pm* | |
| APPLICATIONS NOT DEPENDENT ON THE MAINFRAME (Internet and intranet access to application databases for ad hoc reporting) | Available | 6:00am-11:59pm | 6:00am-7:00pm | Noon-8:00pm |
| Maintenance | Midnight-1:00am 1:00am-6:00am* | Midnight-1:00am 1:00am-6:00am* 7:00pm-11:59pm | Midnight-Noon 8:00pm-11:59pm* | |