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Information Technology

Information Technology / Hours of Availability

Hours of Availability

Office of Information Technology (OIT) has established scheduled Hours of Availability for OIT applications and services. These are the times that OIT will ensure the availability of these resources for use by our FDOT customers.

Although OIT strives to provide continuous service, systems do require occasional maintenance. OIT will always schedule maintenance outside the Hours of Availability unless circumstances require immediate attention. This means that some systems and services may occasionally be unavailable during intervals outside of the scheduled Hours of Availability.
If there is an emergency requiring the disruption of systems or services during the scheduled Hours of Availability, appropriate notices will be sent to our Florida Department of Transportation Customers.

All times are Eastern Time (GMT -05:00)

FDOT Standard Hours of Availability

As of 11-27-2017
Monday - Friday Saturday Sunday
APPLICATIONS
DEPENDENT ON THE MAINFRAME
(FM, CITS, Trns*port, etc.)
Available
CICS Online
6:00am-9:00pm 6:00am-7:00pm Noon-8:00pm
Available Batch 1:00am-11:59pm
(online will have priority
when online available)
1:00am-7:00pm
(online will have priority
when online available)
Noon-11:59pm
(online will have priority
when online available)
Maintenance Midnight-1:00am
1:00am-6:00am*
Midnight-1:00am
1:00am-6:00am*
7:00pm-11:59pm
Midnight-Noon
8:00pm-11:59pm*
EMAIL and Network
(Exchange, Enterprise Vault)
Available 6:00am-11:59pm 6:00am-7:00pm Noon-8:00pm
Maintenance Midnight-6:00am*
9:00pm-11:59pm*
Midnight-6:00am*
7:00pm-11:59pm*
MMidnight-Noon
8:00pm-11:59pm*
APPLICATIONS NOT
DEPENDENT ON THE MAINFRAME
(Internet, intranet, TSO, FOCUS, SAS, and access to application databases for ad hoc reporting
Available 6:00am-11:59pm 6:00am-7:00pm Noon-8:00pm
Maintenance Midnight-1:00am
1:00am-6:00am*
Midnight-1:00am
1:00am-6:00am*
7:00pm-11:59pm
Midnight-Noon
8:00pm-11:59pm*
  * denotes a window where applications and resources are available, but may be temporarily inaccessible
for a short duration maintenance such as backups, server recycles, and fix type maintenance.