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Systems Implementation Office / Programs & Services /
FDOT's Quality/Level of Service (Q/LOS) Handbook is intended to be used by engineers, planners, and decision makers in the development and review of roadway capacity and quality/level of service for planning-level analysis.
It is the Department’s intent to plan, design and operate the State Highway System at an acceptable level of service for the traveling public. The Department has adopted Level of Service targets for the State Highway System during peak travel hours.
Quality/Level of Service Documents
Policy 000-525-006 Level of Service Targets for the SHS
Lawrence Massey
Lawrence.Massey@dot.state.fl.us
Christopher Simpron
Christopher.Simpron@dot.state.fl.us
Scott Clem
Scott.Clem@dot.state.fl.us
Ray Kirkland
Ray.Kirkland@dot.state.fl.us
Chon Wong
Chon.Wong@dot.state.fl.us
Jason Learned
Jason.Learned@dot.state.fl.us
Neil Lyn
Neil.Lyn@dot.state.fl.us
Waddah Farah
Waddah.Farrah@dot.state.fl.us
Kin Samson
Kim.Samsom@dot.state.fl.us