Systems Implementation Office
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| ![]() | | Quality/Level of Service
It is the Department’s intent to plan, design and operate the State Highway System at an acceptable level of service for the traveling public. The Department has adopted Level of Service targets for the State Highway System during peak travel hours. Resources:
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Contact Information by District
District | | Counties | | Contact |
1 | | Charlotte, Collier, De Soto, Glades, Hardee, Hendry, Highlands, Lee, Manatee, Okeechobee, Polk, and Sarasota | | Elias Bowne |
2 | | Alachua, Baker, Bradford, Clay, Columbia, Dixie, Duval, Gilchrist, Hamilton, Lafayette, Levy, Madison, Nassau, Putnam, St. Johns, Suwannee, Taylor, and Union | | Brian Austin |
3 | | Bay, Calhoun, Escambia, Franklin, Gadsden, Gulf, Holmes, Jackson, Jefferson, Leon, Liberty, Okaloosa, Santa Rosa, Wakulla, Walton, and Washington | | Jared Kirkland |
4 | | Broward, Indian River, Martin, Palm Beach, and St. Lucie | | Chon Wong |
5 | | Brevard, Flagler, Lake, Marion, Orange, Osceola, Seminole, Sumter, and Volusia | | Jason Learned |
6 | | Miami-Dade and Monroe | | Ana M. Calleja |
7 | | Citrus, Hernando, Hillsborough, Pasco, and Pinellas | | Waddah Farah |
TP | | Florida's Turnpike | | Kim Samson |