Systems Implementation Office

FDOT's Quality/Level of Service (Q/LOS) Handbook is intended to be used by engineers, planners, and decision makers in the development and review of roadway capacity and quality/level of service for planning-level analysis.

It is the Department’s intent to plan, design and operate the State Highway System at an acceptable level of service for the traveling public. The Department has adopted Level of Service targets for the State Highway System during peak travel hours.

 

Quality/Level of Service Documents


Policy 000-525-006 Level of Service Targets for the SHS

 

Contact Information by District

 

 District     Contact 
 1

Christopher Simpron

Christopher.Simpron@dot.state.fl.us

 2

Brian Austin

Brian.Austin@dot.state.fl.us 

 3

Ray Kirkland

Ray.Kirkland@dot.state.fl.us 

 4

Chon Wong

Chon.Wong@dot.state.fl.us 

 5

Jason Learned

Jason.Learned@dot.state.fl.us 

 6

Ana M. Calleja

AnaM.Calleja@dot.state.fl.us

 7

Waddah Farah

Waddah.Farrah@dot.state.fl.us 

 TP

Kin Samson

Kim.Samsom@dot.state.fl.us 

 

For further information contact Gina Bonyani at (850) 414-4707.