Transportation Performance

Performance measures are indicators of progress toward attaining a goal, objective or target (a desired level of future performance).

Because Florida’s transportation system improvement needs exceed available funding, resources are invested in the most strategic, effective and efficient ways possible. Performance measures provide useful “feedback” and are integrated into FDOT’s business practices on three levels:



  • At the strategic level- Performance measures help to establish and inform goals, objectives, and strategies as well as to monitor FDOT Mission attainment. Performance measures also communicate progress toward achieving goals in transportation plans and programs such as the Florida Transportation Plan, the Strategic Highway Safety Plan, and the Freight Mobility and Trade Plan.
  • At the decision-making level- Performance measures are used to inform and assess the financial policies for allocating funds among programs such as highway preservation, system expansion, and public transportation. Decision makers also consider various trends impacting transportation system performance.
  • At the project delivery level- After projects are selected, performance measures help to monitor the efficiency and effectiveness of projects and services in the Five Year Work Program and in relation to FDOT’s Transportation Asset Management Plan. The measures also support organizational and operational improvements.

Required Performance Reporting

The Moving Ahead for Progress in the 21st Century Act (MAP-21) was enacted in 2012 with the objectives to increase the transparency and accountability related to state’s investment of federal taxpayer dollars into transportation infrastructure and services nationwide and to ensure that states distribute funds to transportation projects that collectively make progress toward the achievement of national goals.

The national goal areas identified were:

  • Safety;
  • Infrastructure Condition;
  • System Reliability;
  • Freight Movement and Economic Vitality;
  • Environmental sustainability; and
  • Reduces Project Delivery Delays

In 2015, the Fixing America’s Surface Transportation (FAST) Act supported and continued the goals and overall performance management approach of MAP-21. To implement the law and assess state’s progress, performance measures were established through rule-making by the Federal Highway Administration (FHWA) and the Federal Transit Administration (FTA) that address each of the national goal areas. The rules require State DOTs and Metropolitan Planning Organizations (MPOs) to conduct performance-based planning by setting data-driven performance targets for the performance measures and program transportation investments that are expected to achieve those targets. FDOT worked in collaboration with the MPOs and providers of public transportation, to the extent practicable, to establish Florida’s statewide targets.

 
Each Florida state agency is required by Florida Statutes 216.013 to develop a Long Range Program Plan (LRPP) on an annual basis. This plan provides the framework and context for preparing the annual legislative budget request and includes performance indicators for evaluating the impact of programs and agency performance. Plans are maintained on the Florida Fiscal Portal, where the LRPP for Fiscal Years 2019-2020 through 2023-2024 can be found.
 

Additional Performance Reporting

The Florida Department of Transportation (FDOT), Florida Transportation Commission and others have reported on the performance of Florida's transportation system and the performance of FDOT for many years in various reports. This page provides brief descriptions of these performance reporting activities and links to further information.

 

  • 2017 FDOT Performance Report - This report provides a snapshot in time of select measures that are used to inform decisions and provide feedback on the performance of FDOT, our partners and Florida’s transportation system. For the most current information, please refer to the FDOT Source Book below.
  • The FDOT Source Book - This report provides a single, credible source of trends, statistics, and mobility measures. As a centralized source that provides the most frequently requested statewide figures, it covers four dimensions of mobility: quantity, quality, accessibility and utilization.
  • Performance and Production Review of the Florida Transportation Commission - Pursuant to Section 334.045, Florida Statutes, the Florida Transportation Commission submits its findings of each annual evaluation to the Governor and to the legislative transportation and appropriations committees on the efficiency, productivity, and management of the Florida Department of Transportation (FDOT).
  • Quarterly Performance Measures Summary Report of the FDOT Office of Construction - This report summarizes contracts completed on a quarterly basis.
  • Customer Satisfaction Survey - Since 2000, the department has been asking our residents, visitors, transportation partners and businesses to tell us what we are doing right and what we can do better in providing transportation products and services to them. These survey results help the Department to track our progress in improving customer satisfaction.


For additional information, please contact Regina Colson.
Last updated 4/22/2019