The relocation assistance program provides assistance to Florida residents. The primary
functions are to provide financial and advisory assistance to those directly impacted by transportation projects.
Relocation staff is responsible for gathering information from and providing information to,
all households and businesses occupying the property being acquired for a transportation project.
This is accomplished through personal contact during what is termed the Needs Assessment Survey.
The survey is normally conducted prior to or at the time properties are being appraised for
acquisition by the department. Interviews are conducted with owners and tenants to provide
information about the relocation program such as available payments and requirements for
receiving assistance. Interviews are also used to gather specific information about each
household or business so appropriate eligibility determinations can be made and proper
replacement housing and/or move cost payments can be calculated.
Persons required to relocate, due to a transportation project, may appeal any decision made by the
department concerning an eligibility determination or payment amount.
General questions about the relocation assistance program or policies and procedures may be directed to Robert Knight